Refund policy
Return & Refund Policy
All eFootball accounts sold on our website are digital products.
- Buyers must secure the account immediately after purchase by changing login credentials, recovery details, and any linked information.
- Once the account has been successfully delivered and 20 minutes have passed, all responsibility for the account transfers to the buyer.
- We are not responsible for account loss, recovery by previous owners, security issues, scams, or any other problems occurring after the first 20 minutes.
- If the account becomes inaccessible, invalid, or recovered within the first 20 minutes after delivery, the buyer must contact us immediately for review.
- Approved cases within the first 20 minutes may be eligible for a replacement account or refund at our discretion.
- No refunds, returns, replacements, or chargebacks will be accepted after the 20-minute protection period.
By purchasing from our website, you agree to this Return & Refund Policy.